Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was ...

What might not be on your bingo card: the gift arriving on your doorstep undisguised by a brown delivery box, only to be found by its intended recipient. In a video that has drawn over half a million ...

As Amazon faces continued calls to step up overall sustainability efforts and reduce plastic packaging, one of the company’s key packaging programs envisions fewer Amazon boxes on your doorstep. To be ...

The e-commerce giant is now offering customers the option of less or zero packaging. Customer responses have ranged from criticism to praise for the eco-friendly move. 11% of U.S. Amazon orders will ...

Amazon has a generous returns policy, which is especially handy during the festive season. Most items sold on Amazon UK can ...