Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his management theory to your business.

Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...

Sixty years ago, social psychologist Douglas McGregor developed two different theories — Theory X and Theory Y — about how managers perceive employees. Theory X managers are authoritarian. They ...

Nearly all businesses around the world have undergone organizational change in one way or another during the last year. As nations begin to heal, talks of the “new normal” beyond the pandemic are ...

Peter Drucker is world-renowned for his innovative thinking in the ways of business management. His work turned management theory into a serious discipline among sociologists and he participated in ...

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles ...

“Seventy percent of corporate transformation efforts are doomed to fail.” International change leader and Harvard Business School professor Dr. John Kotter made this dire assertion more than 25 years ...