Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer ...

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...

Thanks to the Covid-19 pandemic, service robot technology has been on the rise in the past few years. Robots like Hilton’s “Connie” and Softbank’s “Pepper” are already handling guest experiences in ...

Every Wednesday and Friday, TechNode’s Briefing newsletter delivers a roundup of the most important news in China tech, straight to your inbox. Sign up Shanghai-based tech firm KEENON Robotics, ...

The software enables Roboworx robot technicians to optimize the effectiveness and efficiency of robot repair & maintenance, ensuring robot fleets operate optimally, ultimately enhancing end customer ...

The response—behavioral contagion or empathy—depends on factors such as robot's anthropomorphism and the customer's moral identity GYEONGGI-DO, South Korea, Oct. 15, 2025 /PRNewswire/ -- While many ...

AI² Robotics launches ZhiCube, a modular AI service space with AlphaBot 2 humanoid robot, debuting in Beijing and Shenzhen.

In 2024, the field of humanoid robotics has reached new heights, with groundbreaking advancements in agility, dexterity, social interaction, and artificial intelligence. These ten remarkable humanoid ...

UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State ...

Researchers identify two distinct psychologicl pathways in this context: behavioral contagion and empathy, highlighting the importance of anthromorphism and moral identity. While many studies have ...