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In a survey by Deloitte, more than eight in 10 executives "rated engagement as important or very important." And one of the most effective ways I've found to improve engagement rates and boost ...

As a leader of a nonprofit, advancing your mission depends on delivering meaningful impact with every program you implement. But how do you measure whether a program is truly effective, and what ...

What Is a Loyalty Program? Loyalty programs, sponsored by retailers and other businesses, offer rewards, discounts, and other special incentives as a way to attract and retain customers. They are ...

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