SVKM’s NMIMS (Narsee Monjee Institute of Management Studies) has partnered with Salesforce to transform its admissions and student engagement systems through an AI-driven digital platform. The ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

As Francis Henri grew from a pop-up to an established baby clothing brand, the business needed a clearer view of customer ...

Salesforce’s revamped Slackbot adds MCP agent routing, desktop actions, voice, Slack CRM and more innovations that can ...

InGenius, a computer telephony integration software, effectively connects extensive CRM databases with traditional telephony systems. By utilizing a robust Computer Telephony Integration System, IT ...

Alibaba unveiled a new enterprise artificial intelligence tool on Tuesday amid a series of other developments in the ...

Salesforce (CRM) slipped 5% after releasing its fourth quarter fiscal 2026 financial results and outlook post-market on Wednesday. For the quarter ended January 31, the customer relationship ...

This language acknowledges a shift in how agentic AI capabilities – digital labor – is discussed and reflects Salesforce’s own pivot to the agentic enterprise, where people use AI agents to get work ...

Garuda Aerospace, a drone manufacturing company based in Chennai, has partnered with Salesforce to update its approach to managing customer data and internal operations as it expands its business.